Fo8 takes your privacy very seriously. This document transparently explains how we collect, use, store, and protect your personal information as a member of our platform. We believe every user has the right to know exactly what happens to their data.
We don't just talk about security — we implement it at every layer of our system.
All data transmitted between your device and fo8 servers is encrypted using 256-bit SSL/TLS protocols. Your personal and financial information cannot be intercepted or read by any third party during transmission.
Fo8 member data is stored on servers protected by a multi-layered security system, including firewalls, intrusion detection, and strict access controls. Only staff with special authorization may access member data for operational purposes.
Fo8 believes in full transparency. We clearly explain every purpose for data collection — we do not collect unnecessary data and will not use your information for any purpose beyond what is stated in this policy.
As a fo8 member, you have the right to access, correct, transfer, or request deletion of your personal data. We respect these rights and make the request process easy through our 24/7 customer support channels.
Fo8 has never and will never sell your personal information to any third party for marketing or commercial purposes. Your data belongs to you — we only use it for agreed platform operational purposes.
The fo8 Privacy Policy is reviewed and updated periodically to ensure it remains aligned with technological developments, changes in Malaysian legislation, and international data protection best practices.
Fo8 (fo8.onl) is an online betting and gaming platform operating in Malaysia. We are fully committed to protecting the privacy and security of every member's personal data on our platform.
This Privacy Policy explains what information we collect when you register and use the fo8 platform, how that information is used, stored, and protected, and the rights you hold regarding your personal data. This Policy applies to all fo8 services, including the official website, mobile app, and all our communication channels.
By registering and using the fo8 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.
📌 Note: This Privacy Policy should be read together with fo8 Terms and Conditions. Together, these documents form the complete agreement between you and fo8.
Fo8 only collects data necessary to operate the platform securely and deliver the best experience to our members. The following are the categories of data we collect:
| Data Category | Data Examples | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad / passport number | Registration form, KYC process |
| Contact Information | Mobile phone number, email address, residential address | Account registration, profile updates |
| Financial Information | Bank name, account number (last 4 digits only), e-wallet | Deposit & withdrawal process |
| Usage Data | Betting history, games played, login timestamps | Platform activity collected automatically |
| Technical Data | IP address, device type, operating system, web browser | Server logs are recorded automatically |
| Communication Data | Live chat records, support emails, feedback | Interactions with the support team |
We do not store credit or debit card numbers directly. All financial transactions are processed through PCI-DSS compliant payment gateways, and we only receive transaction status — not full card details.
Fo8 uses your personal data solely for legitimate and transparent purposes. The following are the primary reasons we collect and process your information:
✅ fo8 Guarantee: We do not use your data for any third-party marketing purposes. Any marketing communications from fo8 relate solely to our own products and services, and you may unsubscribe at any time.
Fo8 does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, there are limited situations where fo8 needs to share data with certain parties:
All third parties working with fo8 are bound by strict data protection agreements and are required to handle your information in accordance with the same security standards we uphold ourselves. fo8 is responsible for ensuring every third-party partner complies with the established privacy policy.
Fo8 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, destruction, or accidental disclosure.
🔒 Two-Factor Authentication (2FA): fo8 provides two-factor authentication for all accounts. We encourage you to enable this feature to add an extra layer of protection to your account.
While fo8 takes all reasonable precautions, no security system can guarantee 100% absolute protection. In the event of any security incident involving your data, fo8 will notify you in a timely manner as required by applicable law.
Fo8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help the platform remember your settings and preferences.
The following are the types of cookies we use:
You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect platform functionality — for example, you may need to log in again each time you visit if session cookies are disabled.
In operating the platform, some of your data may be processed or stored on servers located outside Malaysia. fo8 ensures that any such data transfers are carried out in compliance with applicable data protection legal requirements.
All fo8 data storage locations, whether within or outside Malaysia, are subject to security standards equivalent to or higher than those required by Malaysian law. We use standard contractual clauses and other recognised protection mechanisms to safeguard your data during international transfers.
Fo8 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable Malaysian law.
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked back to you personally.
As a fo8 member, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):
You have the right to request a copy of the personal data we hold about you at any time.
You may request that we correct any inaccurate or outdated information in your records.
In certain circumstances, you may request that your personal data be deleted from our systems.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for specific purposes, such as marketing communications.
You may request that we restrict how we process your data in certain circumstances provided under applicable law.
To exercise any of the above rights, please contact the fo8 support team via live chat or email. We will process your request within 30 business days. Some requests may require identity verification beforehand to ensure the security of your data.
Fo8 is a platform strictly intended for individuals aged 18 and above. We do not knowingly collect any personal information from anyone under the age of 18.
If you believe your child or any underage individual has registered an account on fo8, please contact us immediately. We will take action to verify the case and close the account, deleting all associated data as promptly as possible.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way fo8 handles your personal data, we encourage you to reach out to us directly. Our team is always ready to help.
Fo8 is committed to responding to all privacy-related inquiries within 5 business days. For more complex complaints requiring thorough investigation, we will inform you of the expected resolution timeframe in our initial response.
✅ fo8 Commitment: Privacy is more than a written policy for us — it is a core value of fo8. We continuously improve our privacy practices and welcome your feedback to help us do better.